Trubicars Platform Privacy Policy

Last Updated: September 02, 2025

At Trubicars, your privacy and data security matter. We are committed to protecting the personal information you share with us when using our website, mobile apps, or booking platform in the United States. This Privacy Policy explains:

  • What information we collect
  • How we use and share it
  • Your rights under U.S. privacy laws (including California’s Consumer Privacy Act – CCPA/CPRA)

By using the Trubicars platform, you agree to this Privacy Policy.

Collection and Use of Personal Information

Information We Collect When You Contact Us

If you contact us with a question or comment, we collect your name, email address, and any other details you provide so we can respond and improve our services. Calls may be recorded for training and quality assurance.

When You Book Driving Lessons

We collect booking details, including:

  • Pickup and drop-off addresses (for in-car lessons)
  • Device IP address (to protect against fraud)
  • Payment information (securely handled by our third-party payment processors like Stripe, Square, or PayPal).

Trubicars does not store your full credit card details.

Marketing Communications

We may send you important updates about your account, services, or changes to our terms. You cannot opt out of these service-related emails unless you close your account.

With your consent, we may also send promotional emails, texts, or push notifications about services, packages, or discounts. You can opt out anytime by clicking “Unsubscribe” in emails or replying “STOP” to texts.

Reviews

If you submit a review, your first name and review content may be displayed publicly and used in Trubicars marketing.

Job or Contractor Applications

If you apply for employment or as a school onboarding specialist, we collect your resume and related materials to evaluate and manage your application.

School Partners

If you apply to become a Trubicars partner school, we collect your contact and business information to process your application and manage our partnership.

Information Collected Automatically

We (and third-party providers like Google Analytics) collect information such as:

  • IP address and device ID
  • Location (if you use our mobile app)
  • Browser type, operating system, language, and referral URL
  • Pages viewed and time spent on our site
  • Cookies and tracking technologies

Cookies help us improve your user experience, remember your preferences, and serve interest-based ads. You can disable cookies in your browser, but some site features may not work properly.

For more about online ad tracking and your opt-out options, visit the Digital Advertising Alliance (DAA) at www.aboutads.info.

How We Share Information

We may share your personal information with:

  • Partner driving schools (to confirm your booking and arrange lessons)
  • Service providers (e.g., payment processors, analytics providers)
  • Law enforcement or regulators if required by law
  • Successor companies if Trubicars merges or is acquired

We do not sell your personal information.

Your Privacy Rights

Depending on your state, you may have rights under laws such as the California Consumer Privacy Act (CCPA/CPRA), including:

  • The right to know what personal information we collect and how we use it
  • The right to request access, correction, or deletion of your data
  • The right to opt out of the sale or sharing of your data (Trubicars does not sell data)
  • The right to limit the use of sensitive information

To exercise your rights, contact us at info@trubicars.com. We may need to verify your identity before fulfilling requests.

Data Retention & Security

We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete it.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

Updates to This Policy

We may update this Privacy Policy as our services or legal requirements change. If we make significant updates, we will notify you by email or through the platform.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: